Director of Operations
Barbary Coast Consulting is a decade-old public affairs firm in San Francisco. We handle public relations, lobbying, media and community outreach, crisis communications and strategic planning for a broad range of public, non-profit and governmental clients, including Safeway, the California Academy of Sciences, the San Francisco Giants, Google, the cities of San Francisco and Half Moon Bay, several independent schools, and the counties of San Francisco and Contra Costa, amongst others.
But enough about us. Let’s talk about YOU. Our new teammate will be a smart, supremely organized, savvy problem-solver who loves checking things off their to-do list and moving at the speed of light, and who’s a solid writer, editor and communicator. This person is an internal ninja: one who cuts through bureaucracy, creates efficient systems, and applies common sense and discipline to projects and problems to quickly shift them to the DONE pile.
What will this remarkable person do? We run a business, serve many clients, and own a building. Our new hire will manage most of the ongoing operational needs and projects that surround those daily challenges, allowing her or his colleagues to serve our clients as effectively and efficiently as possible. We have two silos of needs: Management Operations and Office Operations.
Management Operations is the meaty, data-driven stuff that will be fun for an analytical, operationally-oriented candidate. Our new colleague will manage (and create!) a variety of financial, fiscal and human resource reports, focusing daily on the nuts and bolts of our data and metrics, analyzing the hours our team is working on each client, our monthly goals, our expenditures and our income, and other data – and then identifying where we’re on track and where we are not. Some of these systems are already developed, and others will be created by our new hire.
Office Operations ranges from interesting, creative, and challenging to routinized and dry. There is plenty of creative work to do: RFPs to be investigated and replied to, documents to be edited, social media channels and newsletters and media to be scanned for mentions of our clients and issues that interest them, marketing materials that need to be created and updated, contract management, website updates, and the like. There are also less interesting (yet essential) things to accomplish periodically: mail needs to be received and distributed, business licenses and registrations must be tracked and managed, payroll needs to be run, and clients must be billed. And we own a building, and our (few) tenants and building vendors and handymen need to be communicated with and managed.
This job requires plenty of thinking, creativity, and problem-solving. We intend to give this person as much responsibility as they can handle, and as much latitude as they show they deserve. Experience with financial and project management software, and an understanding of what “public affairs” are and how government agencies work are all desirable, and a desire to work in a fast-paced, high-stakes, constantly challenging environment is essential.
Amongst our benefits are a 401(k), a pre-tax transportation benefit, health and dental, a mobile phone subsidy, a reasonably-stocked office fridge and purr therapy from our friendly office cat. We’re located steps from the Powell Street BART station.
We’re interesting, intense people who work hard, demand excellence from each other, and enjoy each other’s company. Desirable personal traits for the successful candidate: highly organized and disciplined, diplomatic and discreet, a strategic thinker, a great communicator. We expect our Director of Ops to apply creativity, detail orientation, and intensity to keep our company on task, and to help our company do what we do best – serve our clients.
If you’d like to inquire about this position, please submit a well-written cover letter and a resume. No phone inquiries, please.Contact